The customer can query on the interest rates offered on Savings & Term Deposit Products offered by the Bank

The customer can to view on-line Forex quotes (spot and forward), forward cover rates, view existing Forex contracts and initiate foreign exchange contracts.

The customer can send requests in the form of messages to the bank. This will help the marketing team to provide a solution for any request-based transaction. The messages are sent as free-format text and the user can compose new messages, save existing messages (including draft messages), reply to any messages sent by the bank and delete the messages.

This facility can be used by the customer only to correspond with the banks and not for corresponding with other customers.

The Bank would be able to publish its promotional material using this function

The customer can voluntarily change the Internet password using this function. In addition the user is forced to change the password by the system as per the password policy defined by the bank.