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Eastern Bank Limited is delighted to bring to you EBL Visa Contactless credit cards. Payment through your card has never been this easy. Now for your retail purchase payments, you only need to tap the card at merchant Point of Sale (POS) terminals with Contactless sign.

Contactless technology enables fast and easy payment for goods and services under BDT 3,000 without entering a PIN. Cardholders can simply tap their card at designated Contactless Credit Card payment terminals home and abroad. When paying with a contactless card, your credit card never has to leave your hands, making it safe and secure.

Step 1: Look for the Contactless symbol at the Point of Sale (POS) terminal

Step 2: The cashier enters your purchase amount into the terminal. This amount is displayed on the Contactless reader.

Step 3: Tap your card or device over the Contactless symbol, hold your card over the reader at close range (within 4 centimeter from where the Contactless symbol appears).

Step 4: When the transaction is successful, the screen will indicate “Approved” and the terminal may produce a beep sound or lights may flash green.
EBL Visa Contactless Credit Card Frequently Asked Questions (FAQ)
How will I know that my EBL Credit Card is a Contactless card and the machine is enabled for contactless transactions?
Look for contactless symbol on your EBL Credit Card and also on the machine at the shop. If the symbol is present, your card and the machine are enabled for contactless transactions.
Is my EBL Contactless Credit Card safe and secure?
Yes, contactless technology uses secure encryption so you can confidently use it. The maximum transaction value for a contactless transaction is capped at BDT 3,000 which further limits any possible financial loss.
What if the amount is more than BDT 3,000? Will I be able to use my Contactless Credit Card?
Yes, you will be able to use Contactless Credit Card, however, if the amount is above BDT 3,000 then you will be asked to enter the PIN.
Is there a limit on the value of goods I can purchase with my Contactless Credit Card?
No there is no limit on value of goods that you can purchase. For transaction value over BDT 3,000 you will have to use your card by dipping it like any other EMV chip Credit Card.
What if I am buying something online and the value is below BDT 3,000?
Contactless feature works at a shop where there is a machine. There is no change in the way you transact online. This card works as your normal Credit Card when you are shopping/ paying bills online i.e. it will require a One Time Password (OTP) and/or Verified by VISA (VBV) code online.
Is this BDT 3,000 limit worldwide or only in Bangladesh?
Each country that has contactless cards has different rules and it also depends on the terminal which would be used at that time, in that country.
Can I still use the chip feature on my Credit Card?
Yes. If the shop does not have a contactless machine installed, you can continue to dip your EBL Contactless Credit Card just as you always have. You can also choose to use this option even if there is a contactless terminal available.
Please call 24X7 EBL Contact Center at 16230 or +88 02 8332232 for details on EBL Visa Contactless cards.
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