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We are very much under the grip of this age of digitization and virtual reality. The market place, be it product or financial, is undergoing rapid changes. The challenge is to ride the bandwagon of digitization and at the same time carry on with age-old values. The guiding principle for EBL is to meet the new challenges of contemporary market place and to focus on the power of personal touch and relationship banking. No digital innovation can take the place of human touch. But that does not stop us to use the most up-to-date IT solutions for banking infrastructure.

The state-of-the-art IT solutions is one of the key sources of strength for the bank. The second key area of strength of EBL is corporate governance. Effective corporate governance in accordance with high international standards is of paramount importance to EBL.
DHL - Daily Star Business Award
Eastern Bank Ltd was recognized as the Best Financial Institution in 2010 at the DHL-Daily Star Bangladesh Business Awards.
ICSB National Award for Corporate Governance Excellence
Our system of corporate governance provides the basis for the responsible management, transparency of processes and compliance to regulatory bodies with a focus on sustainable value creation. Our continuous effort to adopt and adapt to international best practices in corporate governance has been recognized by Institute of Chartered Secretaries of Bangladesh (ICSB). Eastern Bank Limited has won the gold award at the ICSB National Award 2017 for Corporate Governance Excellence in banking category. Since inception of the award in 2013, EBL is the most awarded financial institution in the category. This is EBL's third gold award in last five years.
ISO Certification
Our relentless effort to upgrade and update on every account of standardization is reflected in our Operations department's recent ISO 9001: 2015 certification.
Moody's rating
The rating by a top global agency like Moody's in March 2016 was a high point in our journey to excellence. Moody's assigned us Ba3 rating with stable outlook. The rating is equivalent to country sovereign of Bangladesh. EBL is the first company in the country to achieve this commendable feat. Moody's reaffirmed EBL the Ba3 rating in 2017 and 2018.
PCI DSS Certificate
PCI DSS certificate has been awarded to EBL in 2016 and reaffirmed in 2017 and 2018 by global leader in cyber security NCC Group of UK is a testimony to our emphasis on card security.
Euromoney Award
In 2016 the jury of Euromoney Awards for Excellence conferred the Best Bank in Bangladesh for its professionalism, prudence, and growth. It also referred EBL's depleting NPL ratio as mark of health. In 2017 and 2018 EBL adjudged the Best Bank in Bangladesh making the tally to three consecutive years. After the introduction of the coveted Euromoney award for Bangladesh in 2013, EBL is the most successful bank to win maximum number of awards.
A Leader in Retail Banking
In retail banking EBL has emerged as an undisputed leader. The Asian Banker International Excellence in Retail Financial Services award has adjudged EBL as the Best in Retail Bank in Bangladesh for the last six consecutive years from 2013-18.

The London-based International Finance magazine in 2018 awarded EBL for the Best Credit Card Offering in Bangladesh.
Best Transaction Bank in Bangladesh
EBL has been awarded at the prestigious Asian Banker Business Achievement Awards 2018 held in Beijing. EBL is the only bank from Bangladesh to win Best Transaction Bank in Bangladesh Awards in two categories of Best Cash Management and Trade Finance.
IFC Award
In 2017 IFC of World Bank group recognized us as the Best Issuing Bank Partner and Best Trade Operations Issuing Bank Partner in South Asia.
FinanceAsia Award
The FinanceAsia magazine awarded the Best Bank in Bangladesh accolade in 2017.
Superbrands Award
EBL has been recognized as a 'Superbrand' of the country for the year 2018-2020 by the Superbrands Bangladesh.
EBL also received the Superbrands of Bangladesh award in 2009 for the period 2009-2011.

We at EBL are not going to rest on our laurels and determined to break new grounds and achieve new highs through leveraging our core strengths in different areas of functioning.
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