If you are a Merchant looking to provide your valued Customers with a simple, safe, secure and convenient way to buy your business's products or services online; Eastern Bank Ltd.'s 'EBL SKYPAY – Online Payment Gateway Service' is the right solution for you.
|Powered by MasterCard|
MasterCard Payment Gateway Services (MPGS) provides multi-channel global payment processing services and advanced fraud prevention and risk management solutions to merchants and banks.
As a global partner to some of the world's most recognizable brands in the gaming, travel, retail and finance sectors, MasterCard Payment Gateway Services combines smart thinking and an end-to-end solution to help its customers transcend the complexities and expense associated with payment processing.
Advanced technology from MasterCard Payment Gateway Services enables customers to accept and process payments in over 177 currencies, from over 45 brands across e-commerce,
m-commerce channels and cardholder present channels – with the security and confidence of tools tailored to meet exacting and expanding business needs.
|The Gateway in Numbers|
By using this world-class Payment Gateway your valued Customers can buy and pay for your goods and services 24x7 from across the world making geographical boundaries and time-zones irrelevant.
|Visa and MasterCard Acceptance|
EBL SKYPAY accepts any valid and internet-enabled card issued in Bangladesh from two largest global payment brands – Visa and MasterCard. The range includes the following cards – Visa Credit Card, Visa Debit Card, Visa Prepaid Card, MasterCard Credit Card, MasterCard Debit Card, and MasterCard Prepaid Card.
|Globally Trusted Platform|
EBL Payment Gateway uses the state-of-the art architecture of the 'MasterCard Payment Gateway Services (MPGS)' platform. This is a world leading, brand agnostic platform which connects to over 140 Acquirers around the world. Hosted across multiple data centers, it processes around a billion online transactions a year, with 99.95% uptime, for over 35,000 merchants.
|Card Scheme and PCI DSS Compliant |
The Gateway is maintained to the standards required by the respective card schemes (i.e. Visa and MasterCard), including changes mandated by the twice-yearly releases. It is also fully 'Payment Card Industry Data Security Standard (PCI DSS)' compliant.
|Local Merchants Only|
The Bank has very stringent standards of Merchant acceptance. It does not accept cross-border Merchants. The Gateway only processes Bangladeshi Taka (BDT) denominated transactions.
|Highly Secure Data Encryption|
MasterCard Payment Gateway Services' world class information security ensures that all data processed, stored and transmitted through its systems guarantee the confidentiality, integrity, authentication, authorization, availability and non-repudiation of client data.
|Two-factor Card Scheme Authentication|
EBL Payment Gateway uses 'Verified by Visa' and 'MasterCard SecureCode' two-factor card scheme authentication protocols for complete peace of mind for you and your cardholding Customers. The protocol works as an additional security layer to improve the security of Internet payments.
|Reduced Transaction Risk|
A cardholding Customer submits card details directly to EBL SKYPAY Payment Gateway securely and thus transaction risk is reduced.
The Gateway uses a range of internal fraud control features. It similarly provides support for external fraud management tools.
EBL SKYPAY delivers seamless availability through 24x7 system processing, hot stand-by, and multi-site/multi-region disaster recovery. It also uses a primary/secondary hot-swap configuration with its primary data center to ensure that scheduled maintenance activities do not interrupt the service.
|Real-time Transaction Processing|
It has a very fast transaction-processing speed. Therefore chance of transaction drop-outs will be reduced significantly and risk of business loss will be minimized.
MasterCard Payment Gateway Services makes the Bank eligible for receiving the most current security standards and protocols for the platform preventing huge cost overruns.
|Three-day Merchant Payment Settlement|
All the transactions processed through EBL SKYPAY will be settled in favor of you, the respective Merchant, within three working days from the transaction date.
|Convenient Payment Mode|
Benefit from a range of payments receiving mode options. Choose from any of the following: 1) Credit to your EBL savings or current account, 2) Credit to your EBL prepaid card, and 3) Pay Orders.
EBL's technical team will assist during installation, configuration and testing to make the platform ready to use. They will furthermore demonstrate how you should use the platform. Additionally, standby support will be available whenever required once operation starts.
View and print detailed reports of payments received so that you can check and reconcile with your own records.
|Branding and Communication Support|
EBL SKYPAY will support you in communicating to your customers that they can now accept online payments from Visa and MasterCard through EBL Payment Gateway. The Bank will also provide you with branding suggestions and guidelines to improve your payment pages, aligned with EBL standards. In addition, you will be offered excellent opportunities to promote your promotional offers among the existing EBL cardholder base.
|Remarkable Cardholder Base|
A total 2,600,000+ cardholding Customers are eligible for internet transactions through EBL Payment Gateway. All these cards are issued in Bangladesh from Visa and MasterCard payment brands. 550,000+ of those are loyal EBL cardholding Customers who will prefer EBL Payment Gateway over other alternatives.
|Increase Sales & Achieve Global Reach|
Accept payments across multiple sectors, channels and geographies—to ensure a consistent consumer payment experience. Multi-channel customers on average spend between 15-30% more than single channel customers (source: IDC Retail Insights).
|Create a Positive Customer Experience|
Provide a professional, reliable and seamless checkout process which minimizes downtime and instils confidence into the consumer to maximize sales. This is a high-speed, reliable and highly scalable gateway with active disaster recovery and 24x7 live transaction monitoring.
|Improve Efficiencies & Protect your Reputation|
Reduce the burden of complex payment industry regulations by using integration methods which remove the need to handle sensitive card data.
|Go to Market Quickly|
Receive dedicated account management advice from a professional support team of global industry experts assisting with implementation, monitoring and evaluation of your payment processing.
|How to Apply|
Our relationship manager will guide your throughout the application process once you contact one of them. A signed agreement along with following documents are required for enrollment in EBL Online Payment Gateway Service. All documents must be valid and updated.
||Copy of Trade License
||Copy of TIN/VAT Certificate
||Copy of Utility Bill
||Copy of Photo ID of each
National ID/Passport/Driving License
||1 copy Passport Size Photo of each
||Copy of Partnership Deed Agreement
||Partner's Board Resolution Letter in company letterhead
||Copy of Memorandum of Association
||Copy of Certificate of Incorporation
||Board Resolution Letter in company letterhead
|Eastern Bank Ltd.|
Cards Center: Sabera Tower, House 42, Road 52
Gulshan North C/A, Gulshan 2, Dhaka 1212.
Phone: +8809666777325, Ext: 401