Eastern Bank proudly introduces a global first—the World’s First Biometric Metal Mastercard World Elite Credit Card. Combining premium metal design with state-of-the-art fingerprint authentication, this card redefines elegance, security, and convenience.
With just the touch of your thumb, enjoy seamless, PIN-free transactions. No PIN, no signature—just you.
Crafted for the discerning few, this exclusive card unlocks elite privileges, bespoke lifestyle experiences, and unmatched travel benefits worldwide.
Exclusively from Eastern Bank. Exclusively for you.
What is the EBL Mastercard World Elite Biometric Metal Credit Card?
Eastern Bank PLC. (EBL), in partnership with Mastercard, is proud to introduce the EBL Mastercard World Elite Biometric Metal Credit Card — the world’s first biometric metal credit card that combines the prestige of the World Elite tier with cutting-edge fingerprint authentication.
This card is meticulously crafted with premium metal and powered by advanced biometric technology, offering a unique combination of security, luxury, and a seamless user experience for elite customers.
How does the EBL Mastercard World Elite Biometric Metal Credit Card work?
It functions like a regular credit card with an additional technical feature of biometric authentication (fingerprint) for transaction execution without the need for a PIN. The card also comes with a bundle of elite benefits both locally and internationally.
What security features does this card offer?
The card features NFC-enabled chips, biometric fingerprint authentication, premium metal construction, and secure encryption technology to ensure the highest level of transaction security.
Is the card universally compatible?
Yes, the card is compatible with major payment networks, allowing you to make purchases at any merchant that accepts Mastercard contactless or biometric authentication payments.
Will I receive transaction notifications via SMS and Email?
Yes, you will receive transaction notifications via SMS and Email, allowing you to monitor your spending and promptly detect any unauthorized activity
Who can avail the card?
The EBL Mastercard World Elite Biometric Metal Credit Card is available by invitation only. For more information, please visit your nearest EBL branch.
Can I avail a supplementary card?
No, this card does not come with a supplementary card. It is exclusively designed for invited customers only.
When will I receive my card after applying?
After formal approval and credit limit setup, you will receive the card within 45 working days from the approval date.
Where will the card be delivered?
You will receive the card at your preferred EBL branch, as selected during the application process.
How do I activate my card?
You can activate your card by calling 16230 or preferred EBL Branch.
How do I set my PIN for the card?
You can set your PIN of choice through IVR by calling 16230.
How do I use the card at a POS machine?
For transactions exceeding BDT 5,000, tap the card on the POS machine and authenticate the payment using your fingerprint.
For contactless transactions of BDT 5,000 or below, simply tap the card on the POS machine where the designated NFC symbol is displayed.
Can I use this card abroad?
Yes, you can use the card internationally wherever Mastercard is accepted. Please ensure your passport is endorsed to perform international transactions.
Do I require endorsement on this card?
Yes, for international transactions, your card must be endorsed against your passport under your travel quota/office quota.
What are the transaction limits for this card?
Transaction counts and limits adhere to the existing limits for the corresponding card category.
For transactions:
- Up to BDT 5,000: No PIN required. Just tap the card to POS machine for contactless payment
- Above BDT 5,000: Biometric authentication or PIN is required
What is the card validity period?
The card is valid for 5 years from the date of issuance.
What is the process if the card gets lost?
In the event of loss, immediately block the card through EBL Skybanking or by calling 16230, and contact your dedicated Relationship Manager (RM) to request a replacement.
If the card is non-functional or broken, call 16230 for a replacement.
Replacement fees are applicable for lost or stolen cards.
How can I avail the offers and propositions?
You can view the details of available offers and propositions through the "Read More" option on the EBL Mastercard World Elite Biometric Metal Credit Card website.
For Mastercard Concierge Services, including reservations at Held Tables, cruise privileges, luxury hotel bookings, resort stays, and car rentals, contact:
Concierge Contact Details:
Alternatively, you may use the digital self-service platform, please click here.
How do I book the pick & drop service?
You can avail complimentary pick & drop service within Dhaka city for journeys to and from Hazrat Shahjalal International Airport (HSIA), Dhaka.
Please contact your dedicated Relationship Manager (RM) to make the booking. Kindly inform EBL at least 48 hours prior to your travel.