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The Story of EBL

Eastern Bank PLC.: A symbol of stability

A game changer in Bangladesh’s fast growing financial sector, the success of EBL comes from its continuous effort to innovate products and services, its commitment to offer service excellence and passion for performance. With a sound asset quality, strong liquidity, adequate capital coverage and good corporate governance, EBL is a symbol of stability in Bangladesh Financial Market.

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EBL AT A GLANCE - 2022

  • EPS

    BDT 4.76 (SOLO)
    BDT 4.77 (CONSOL)
  • NPL

    2.78% (SOLO)
    2.91% (CONSOL)
  • Return on Equity

    15.46% (SOLO)
    15.19% (CONSOL)
  • CRAR

    14.61% (SOLO)
    14.43% (CONSOL)
  • Trade Volume Handled By EBL

    USD 5.6 Billion
  • Loan & Advances

    BDT 308,916 Million (SOLO)
    BDT 311,085 Million (CONSOL)
  • Assets

    BDT 455,989 Million (SOLO)
    BDT 459,868 Million (CONSOL)
  • Deposit

    BDT 317,097 Million (SOLO)
    BDT 316,327 Million (CONSOL)

Corporate Information

Corporate Governance

Here we present the spearheads of Eastern Bank PLC who played an indispensable role from the very beginning till today.


Board of Directors | Management
Achievements

Achievements

We are very much under the grip of this age of digitization and virtual reality. The market place, be it product or financial...

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Brand Communications

EBL's communication initiatives leverage its renowned logo introduced in 2003, the tri-colour mnemonic ...

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Vision, Mission & Values


Vision

To become the most valuable brand in the financial services in Bangladesh creating long-lasting value for our stakeholders and above all for the community we operate in by transforming the way we do business and by delivering sustainable growth.

Mission

  • We will deliver service excellence to all our customers, both internal and external.
  • We will ensure to maximize shareholders' value.
  • We will constantly challenge our systems, procedures and training to maintain a cohesive and professional team in order to achieve service excellence.
  • We will create an enabling environment and embrace a team based culture where people will excel.

Core Values

Service Excellence
  • We passionately drive customer delight.
  • We use customer satisfaction to accelerate growth.
  • We believe in change to bring in timely solution.
Commitment
  • We know our roadmap.
  • We believe in continuous improvement.
  • We do our task before we are told.
Openness
  • We share business plan.
  • We encourage two-way communications.
  • We recognize achievements, celebrate results.
Integrity
  • We say what we believe in.
  • We respect every relationship.
  • We are against abuse of information power.
Trust
  • We care for each other.
  • We share knowledge.
  • We empower our people.
Responsible Corporate Citizen
  • We are tax-abiding citizen.
  • We promote protection of the environment for our progeny.
  • We conform to all laws, rules, norms, sentiments and values of the land.

Company Milestones


2023
  • November 30, 2023: EBL has been awarded Bangladesh’s ‘Bank of the Year 2023.’ The accolade was conferred upon EBL by the renowned London-based international financial analysis and intelligence publication, The Banker. EBL becomes the first local bank to receive the coveted award for the third time 2020, 2021 and 2023.
  • November 27, 2023: EBL has clinched awards at the "Mastercard Excellence Awards 2023" in three categories. The bank won "Excellence in Mastercard Business (Innovation)" for its SkyTrip Credit Card, "Excellence in Mastercard Business (Innovation)" for wearable payment solution, and ‘Excellence in Mastercard Online Acquiring Business.’
  • November 19, 2023: Most Innovative Partner by the country's leading Travel Assistant Company, ShareTrip.
  • November 9, 2023: EBL wins e-Commerce Movers Award (eCMA) 2023 for its significant contribution to Bangladeshi e-commerce industry.
  • November 7, 2023: EBL has won gold award at the ICMAB Best Corporate Award 2022 in the Private Commercial Bank category.
  • October 14, 2023: EBL has won gold award in general banking category for its outstanding corporate governance practices as well as transparency and accountability in overall management at the 10th ICSB National Award 2022 for Corporate Governance Excellence
  • September 14, 2023: EBL has won Visa Excellence Awards in four categories at the Visa Leadership Conclave - Towards a Cashless, Smart Bangladesh 2023 for their outstanding achievements in Excellence in E-commerce Acquiring, Excellence in Cybersource-Payment Gateway, Excellence in Co-brand Cards, and Excellence in Cross-Border Payments.
  • September 11, 2023: EBL in collaboration with Payment Network partners Mastercard and Visa has officially launched the nation's first wearable payment devices branded WEAREBL.
  • September 3, 2023 : Eastern Bank Limited has been renamed as Eastern Bank PLC. (EBL)
  • August 23, 2023 : EBL, renowned for its innovative financial products and services, successfully closed Bangladesh's first local currency interest rate swap deal with Pran Agro Ltd., a leading player in the manufacturing sector.
  • July 25, 2023 : EBL Securities Ltd. has won the Independence Golden Jubilee Award 2022 given by the Bangladesh Securities and Exchange Commission (BSEC). It won the first prize under the Stock Broker and Stock Dealer category for significant contributions to the development and progress of the country's capital market.
  • July 20, 2023 : EBL wins the International Finance Banking Awards 2023 under the category of ‘Most Innovative Retail Bank in Bangladesh’. The accolade was conferred upon EBL by the renowned London-based International Finance magazine, known for its comprehensive coverage of the global financial sector.
  • June 27, 2023 : EBL adjudged "Bangladesh's Best Domestic Bank 2023" by ASIAMONEY
  • June 25, 2023 : The Credit Rating Agency of Bangladesh has assigned its highest credit rating, "AAA", for EBL, which denotes an extremely strong capacity to meet financial commitments.
  • February 8, 2023 : Ali Reza Iftekhar, MD and CEO wins first Kotler CEO of the year award















2020 - 2021
  • December 1, 2021: EBL has been awarded the prestigious Bank of the Year 2021 for Bangladesh by The Banker. EBL is the first bank in Bangladesh to win the award for two consecutive years from 2020 - 2021. The award truly demonstrated a level of stability that is testament to the organizational strength.
  • November 27, 2021: EBL has won the first Bangladesh FinTech award in 2021 in the 'Fintech Innovation of the year-Banks' category for EBLConnect, a solution developed by EBL ICT Division for Corporate customers.
  • March 26, 2021: Asiamoney has picked up Eastern Bank PLC. as Best Domestic Bank in the 2021 Asiamoney Best Awards for Bangladesh. EBL won the award for the first time.
  • January 17, 2021: EBL has been awarded by International Finance Corporation (IFC) under World Bank Group as the Best Partner for Equipment Trade in South Asia under Global Trade Finance Program.
  • October 28, 2020: EBL has been recognized with the 2020 Leading SME Trade Bank award for its outstanding contribution in supporting small- and medium-sized enterprises in Bangladesh by Asian Development Bank (ADB)
  • Thursday, October 15, 2020: EBL wins awards from Visa in three categories - Excellence in Product Innovation, Excellence in E-commerce Acquiring Business and Excellence in Cross-Border Business for the year 2019-2020 from VISA.
  • March 30, 2020: 2020 Euromoney-Asiamoney Trade Finance Survey
    • Eastern Bank PLC. ranked number 1 in Market Leaders (Asian Banks) in Bangladesh
    • Eastern Bank PLC. ranked number 1 in Best Services (Asian Banks) in Bangladesh
  • December 02, 2020: EBL has been awarded the prestigious Bank of the Year 2020 for Bangladesh by The Banker.








2017 - 2018
  • March 17, 2017 EBL won the prestigious Best Retail Bank in Bangladesh award for 2017 consecutively for fifth times by The Asian Banker.
  • June 29, 2017 EBL was adjudged as the Best Bank in Bangladesh by FinanceAsia.
  • July 13, 2017 EBL repeated the performance in 2017 by winning Euromoney Best Bank in Bangladesh award for the second consecutive year.
  • September 26, 2017 EBL received Asiamoney Best Corporate and Investment Bank in Bangladesh Award for 2017.
  • December 28, 2017 EBL launched country's first Artificial Intelligence (AI) - based banking chatbot titled 'EBL DIA' (EBL Digital Interactive Agent) - where anyone can interact with through chatting with an AI-based Chat Robot on social media platform.
  • May 24, 2018 EBL received Asian Banker Transaction Awards-2018 in two categories: Best Cash Management Bank in Bangladesh and Best Trade Finance Bank in Bangladesh at China World Hotel in Beijing.
  • June 24, 2018 EBL has moved into its permanent home at 100 Gulshan Avenue, Dhaka. This is a state-of-the-art intelligent building and also an architectural landmark of the city.
  • July 18, 2018 EBL became Euromoney Best Bank in Bangladesh by repeating the performance in 2018 for the third consecutive year.
  • September 1, 2018 EBL has been recognized as a 'Superbrand' of the country for the year 2018-2020 by the Superbrands Bangladesh. This is the second time EBL has been adjudged with this award.
  • November 10, 2018 EBL won the gold award at the 'ICSB National Award for Corporate Governance Excellence 2017' in the 'Banking Companies' category by the Institute of Chartered Secretaries of Bangladesh (ICSB). This is EBL's third gold award in last five years.
  • December 08, 2018 EBL won 2nd prize of ICMAB's 'Best Corporate Award 2017' under Traditional Private Commercial Bank Category.
2010 - 2013
  • March 1, 2010 Acquired 60% shares of a brokerage house 'LRK Securities Limited' renamed afterwards as 'EBL Securities Limited' and was acquired fully in 2012.
  • April 4, 2010 Implemented 'Universal Banking System (UBS)', world's one of the renowned core banking solutions as a first bank in Bangladesh.
  • January 09, 2011 Incorporated 'EBL Asset Management Limited', a fully owned subsidiary of the Bank to do asset management i.e. managing mutual funds.
  • May 11, 2011 Centralized operations of EBL got Quality Management Systems Certificate as per ISO 9001: 2008
  • June 25, 2011 Adjudged the Best Financial Institution 2010 at the DHL Daily Star Bangladesh Business Awards.
  • November 25, 2011 Conferred Global awards for Brand Excellence in the category of 'Best Banking and Financial Services' by The Global Brand Congress.
  • November 28, 2011 Incorporated with HK authority 'EBL Finance (HK) Limited', the fully owned first foreign subsidiary of EBL.
  • July 19, 2012 Crowned Asia's Best Employer Brand Awards 2012 in the category of 'Best HR Strategy in line with business' by World HR Congress & Employer Branding Institute.
  • July 25, 2012 EBL CEO awarded 'CEO of The Year' by World HR Congress & World Brand Congress Hosted by Asian Confederation of Businesses.
  • October 1, 2012 Annual Report 2011 Awarded 2nd prize as 'Best Presented Annual Report Awards' by ICAB.
  • October 5, 2012 IFC awarded EBL the Best GTFP Issuing Bank in South Asia in 2012
  • March 22, 2013 EBL wins the Best Retail Bank in Bangladesh 2013 awarded by the Asian Banker.